Payment Policy
This Payment Policy outlines the terms and conditions governing payment for products and services offered by ProID Global. We are committed to providing safe and secure payment processing for all transactions.
1. Accepted Payment Methods
ProID Global accepts the following methods of payment to accommodate a variety of customer preferences:
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Credit Cards: We accept major international credit cards, including Visa, MasterCard, American Express, and Discover. Customers may use these cards for online transactions. Please be advised that credit card transactions are subject to verification and authorization by the card issuer.
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PayPal: Customers may also opt to use PayPal, a secure online payment platform. By selecting PayPal as the payment method, customers will be redirected to the PayPal website to complete their transaction. Customers are responsible for ensuring that their PayPal account has sufficient funds or is linked to an eligible funding source.
2. Payment Terms
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Payment is due in full at the time of purchase, unless otherwise expressly agreed upon in a separate written agreement between ProID Global and the customer.
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ProID Global reserves the right to modify its accepted payment methods or payment terms at any time, without prior notice. In such cases, the updated Payment Policy will be published on our website.
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All transactions are processed in the currency specified at the time of purchase. Customers are responsible for any currency conversion fees or exchange rate fluctuations that may be imposed by their bank or payment provider.
3. 100% Satisfaction Guarantee and Refund Policy
ProID Global values customer satisfaction. In the event that a customer is not entirely satisfied with their purchase, they may request a full refund, subject to the following conditions:
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The refund request must be submitted within seven (7) calendar days from the date of delivery or the date of service commencement, as applicable.
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The product must be returned in its original condition, if applicable, and at the customer’s expense, unless the return is due to a defect or error on the part of ProID Global.
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For service-based purchases, the refund will be prorated based on the portion of the service that has been rendered, unless the service is demonstrably defective or not performed as agreed.
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Refunds will be processed to the original payment method used for the purchase, within a reasonable timeframe, typically within [Number] business days.
4. Security
ProID Global takes the security of customer payments seriously. We employ industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect customer financial information during transmission. However, customers acknowledge that no online payment method is completely secure, and ProID Global cannot guarantee the absolute security of any transaction.
5. Payment Disputes
In the event of a payment dispute, customers are encouraged to contact ProID Global’s customer support department to seek resolution. ProID Global will investigate the matter and work in good faith to resolve any disputes in a fair and timely manner.
