1. Information We Collect:
We understand that personal information belongs to each of our customers, is sensitive, important, and needs to be kept completely confidential. We are committed to using your name and related information in accordance with our Privacy Policy. We only collect information related to the transaction of goods.
We collect, process, and store your information solely for the purpose of order processing, delivery, and payment. Furthermore, we do not use it for any other purpose. You can be completely assured when transacting on our website.
2. Information We Use:
When we request personal information, we aim to provide you with the most practical services.
The information gathered through the website will help us:
- Advise and answer your inquiries
- Provide you with the latest information about us
- Conduct customer surveys
- Carry out promotional activities related to agents/customers
- Measure and improve products
Your information will be stored as long as you use our goods/services.
3. Information Security:
We always prioritize the security of your personal information as our number one concern. We strive to protect user information from unauthorized access, changes, and destruction of data.
We respect your privacy and assure you that we will not sell, rent, or share your personal information for commercial purposes that violate our commitments stated in this Privacy Policy.
We understand that your rights to protect personal information are our responsibility, so if you have any questions or suggestions regarding our privacy policy, please contact us at our hotline: +84986851829.
4. Information Retention Period:
We will keep customers’ personal information for about one year until the customer no longer engages in transactions. We will retain and use customer information as needed to comply with legal obligations, resolve disputes, and enforce our agreements.
Changes:
- Our Privacy Policy may change over time to meet changes in laws or our services.
- You may change your contact information at any time by contacting us. Your changes will be updated immediately.
- You may delete your orders at any time by contacting us.
- If you wish to request the removal of any orders not made, please contact us.
5. Information Sharing Entities:
We may disclose the personal information of customers at the request of lawyers or competent authorities.
We will provide customer information when we believe that such action is necessary to protect the interests of customers, ensure the safety of customers or others, and investigate fraud.
We also use cookies, tracking pixels, and similar technologies from third-party partners such as Google, Facebook, and Adroll. Cookies are small data files stored in your browser to optimize your experience, including storing your information for future logins and delivering relevant ads and offers targeted to you.
